REFUND POLICY
Last Updated: May 7, 2026
Thank you for purchasing professional educational trainings, workshops, programs, and digital content from AlNikFix Inc., doing business as MYO Massage Method™ (“Company,” “we,” “us,” or “our”).
Please read this Refund Policy carefully before making a purchase.
This Refund Policy applies to:
Live online trainings
Live in-person trainings
Group trainings
One-on-one trainings
Recorded digital trainings
Replay access
Professional workshops
Digital educational materials
Any related products or services provided by the Company
By completing a purchase, registration, or payment, you acknowledge that you have read, understood, and agreed to this Refund Policy.
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1. LIVE ONLINE AND IN-PERSON TRAININGS
This section applies to:
Live online trainings
Live in-person trainings
Group trainings
One-on-one trainings
Scheduled workshops
Trainings conducted on specific announced dates
Because participant spots, instructor time, scheduling commitments, and operational preparation are reserved in advance, refunds for live trainings are subject to the following cancellation schedule.
1.1 Full Refund Eligibility
You may request a full refund if your cancellation request is submitted at least seven (7) full calendar days before the scheduled training date.
1.2 Partial Refund Eligibility
If your cancellation request is submitted between six (6) and three (3) calendar days before the scheduled training date, you may receive a fifty percent (50%) refund of the amount paid.
The remaining fifty percent (50%) is retained to help cover administrative costs, payment processing fees, reserved participant space, instructor scheduling commitments, preparation time, and other operational expenses associated with holding your training spot.
1.3 No Refund Eligibility
If a cancellation request is submitted less than three (3) calendar days before the scheduled training date, no refund will be provided under any circumstances except where required by applicable law.
This applies regardless of the reason for cancellation or non-attendance, including but not limited to:
Personal circumstances
Illness or medical issues
Family emergencies
Travel disruptions or delays
Visa or transportation issues
Scheduling conflicts
Work-related obligations
Failure to arrange a required model or practice partner
Internet connection problems
Technical difficulties
Device incompatibility
Software or platform issues on the participant’s side
Failure to check emails or training instructions
Time zone confusion or scheduling mistakes
Failure to join the session on time
Partial attendance
Missed sessions
No-shows
Any other personal, professional, logistical, or technical reason
Reserved training spots, instructor time, scheduling commitments, and operational preparation cannot typically be replaced or recovered on short notice.
Accordingly, participants understand and agree that no refunds, credits, transfers, or rescheduling are guaranteed for cancellations or non-attendance occurring less than three (3) calendar days before the scheduled training date.
1.4 One-on-One Training Sessions
For one-on-one trainings, consultations, or privately scheduled sessions:
Full payment is required at the time of registration to reserve the scheduled training time
Rescheduling may be offered at the Company’s discretion and subject to availability
Missed appointments or no-shows are non-refundable
Late arrivals may shorten the session length without refund or extension
1.5 Reservation of Training Spot
Full payment is required at the time of registration in order to reserve participation in a live training, workshop, private training, or scheduled session.
For certain trainings, our team may contact participants after registration to coordinate scheduling details, confirm participation, and provide required participation documents, agreements, waivers, disclosures, or training-related materials.
Where required by the Company, participation documents must be completed and signed before a participant is confirmed for attendance or granted access to the training.
Reserved participant spots and instructor time are limited and may prevent the Company from accepting other participants once registration has been completed.
1.6 Participant Responsibility
Participants are solely responsible for:
Ensuring their availability for the scheduled training
Reviewing all emails, instructions, and training information
Arranging any required model, practice partner, or materials
Ensuring proper internet connection, device compatibility, and software access
Arriving on time and remaining available for the scheduled training session
Understanding the applicable time zone and training schedule
Failure to attend, complete, access, or properly participate in a scheduled training session for any reason does not entitle the participant to a refund, credit, transfer, makeup session, or rescheduling outside the cancellation terms stated in this Refund Policy.
All cancellation and refund requests must be submitted in writing to:
1.7 Completion of Training Session
Once a live training session, workshop, or scheduled educational service has been conducted, completed, or substantially delivered, no refunds will be issued except where required by applicable law.
This training is a live educational service and may include digital instructional materials, replay access, or supplementary educational materials provided before, during, or after completion.
By completing registration, participants acknowledge and agree to these terms.
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2. RECORDED DIGITAL TRAININGS
Recorded digital trainings, replay products, prerecorded workshops, and digital educational products are non-refundable.
Due to the digital nature of these products and the immediate access granted upon purchase:
All sales are final
No refunds will be provided
No exchanges will be provided
No credits will be provided
No partial refunds will be provided for unused access time
This applies to all recorded professional trainings, including recorded buccal massage trainings, replay access products, prerecorded workshops, downloadable materials, and similar digital educational content.
Once access to digital content has been granted, the content cannot be “returned,” revoked, or “un-accessed.”
By purchasing recorded digital content, you acknowledge that:
You are purchasing access to digital educational material
Access may be granted immediately upon payment
Digital products cannot be returned once accessed
You have reviewed the available information before purchasing
You understand and agree to this no-refund policy
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3. REPLAY ACCESS
If replay access is included with a live training:
Replay access availability may be limited to the access period stated at the time of purchase
Replay access is provided as a convenience and is not guaranteed indefinitely
Replay access expiration does not create eligibility for refunds or credits
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4. BEFORE YOU PURCHASE
We encourage you to:
Review all available information before purchasing
Read the training description carefully
Review any listed prerequisites or participation requirements
Ensure the training format is appropriate for your needs
Contact us at myo.profiacademy@gmail.com
with any questions before purchasing
You are responsible for determining whether the training is appropriate for your professional goals, experience level, licensing status, and jurisdiction.
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5. TECHNICAL ISSUES
If you experience technical difficulties accessing purchased content or participating in a live training:
Contact us at myo.profiacademy@gmail.com
Describe the issue in detail
Provide relevant screenshots or information when possible
We will make reasonable efforts to assist with access or technical issues.
Technical support issues do not automatically constitute grounds for a refund, particularly where the issue results from:
Your internet connection
Device compatibility
Browser compatibility
Local software or hardware issues
Failure to follow provided instructions
Time zone misunderstandings
Failure to attend the scheduled session
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6. CHARGEBACKS
Unauthorized or improper chargebacks are not permitted.
If you initiate a chargeback or payment dispute without first contacting us:
Your account or access may be suspended pending review
Access to purchased content may be revoked
Future participation in trainings may be denied
We reserve the right to dispute the chargeback with your payment provider
We may provide supporting evidence to financial institutions or payment processors, including:
Proof of purchase
Checkout acceptance records
Access logs
Attendance records
Replay access records
Email communications
Delivery confirmation of digital content
If you believe there has been an unauthorized charge, please contact us immediately at:
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7. DUPLICATE PURCHASES
If you accidentally make a duplicate purchase of the same training or product:
Contact us immediately at myo.profiacademy@gmail.com
Provide your order details
After review, we may issue either:
A refund for the duplicate transaction, or
A credit toward a future training or purchase
Duplicate purchase determinations are made at the Company’s discretion.
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8. ACCESS PERIODS
Certain trainings, recordings, replays, or digital materials may include limited-time access periods.
Access periods may vary depending on the product purchased and may be stated on the product page, checkout page, or registration materials.
Unless otherwise stated:
Access expires automatically at the end of the stated access period
Expiration of access does not create eligibility for refunds, credits, or extensions
Continued access may require a new purchase
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9. EU CONSUMER RIGHTS
For consumers located in the European Union:
Under EU law, consumers may have the right to withdraw from certain distance contracts within 14 days.
However, for digital content and online educational materials delivered immediately after purchase, you expressly consent to immediate performance and acknowledge that you may lose your right of withdrawal once access is granted, as permitted under applicable EU law, including Article 16(m) of Directive 2011/83/EU.
By completing your purchase, you acknowledge that:
You request immediate access to digital educational content where applicable
You understand that access to digital content may waive your withdrawal rights once access is provided
Live scheduled trainings may be subject to separate cancellation rules as stated in this Refund Policy
Nothing in this Refund Policy is intended to limit mandatory consumer rights that cannot legally be waived under applicable law.
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10. CANADIAN AND CALIFORNIA CONSUMER RIGHTS
Consumers located in California, Canada, or other jurisdictions may have certain mandatory rights under applicable consumer protection laws.
Nothing in this Refund Policy is intended to waive rights that cannot legally be waived under applicable law.
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11. MODIFICATIONS TO THIS REFUND POLICY
The Company reserves the right to modify this Refund Policy at any time.
Changes become effective upon posting the updated version with a revised “Last Updated” date.
Purchases made before policy changes will generally remain governed by the Refund Policy in effect at the time of purchase unless otherwise required by law.
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12. CONTACT US
If you have any questions regarding this Refund Policy, please contact us:
AlNikFix Inc.
DBA: MYO Massage Method™
Email: myo.profiacademy@gmail.com
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By purchasing, registering for, attending, accessing, or using any Service, you acknowledge that you have read, understood, and agreed to this Refund Policy.